Predicting the future in the CCM space
Customer communications management (CCM) is an industry that has been around for a long time. Companies invested in platforms that let them send mission-critical business and customer communications to a large number of people. This is because companies needed to be able to send communications that were both compliant and very personalized. This need came […]
Creating a better customer experience with behavioral design
Today’s business world is very competitive, so companies must develop new ways to stand out from their competitors and offer better customer service. Behavioral design is one way to reach this goal. Behavioral design is the process of making products, services, and experiences that customers are more likely to use and value. With this method, […]
‘Design for emotion’ in customer communications
When designing with emotion, you are communicating with your target audience. It is possible to make communication easier if one predicts how users will engage with a product and how they will feel about it. When we interact with the various things in our environment, we are meant to experience a wide range of emotions. […]
Top 10 AI-based document generation software
Once merely a buzzword, “AI” has rapidly evolved into an indispensable component of our daily lives, penetrating every facet of the business world. Whether you find yourself embarking on an internship, leading an organization as the CEO, running a small business, or managing a billion-dollar enterprise, AI’s impact has spanned across all individuals and industries. […]
What is transactional email? What is it used for?
Transactional emails are those that are sent in response to something a user does on a website or app. They are usually sent to one user at a time and have information or content that is only for that user. Examples include: Emails for resetting the password Emails sent upon account creation Welcome email confirmations […]
Simplify Your Work with Document Automation Software
“We are at the dawn of a new era, where the intelligent cloud and the intelligent edge will shape the next phase of innovation.” – Satya Nadella (CEO of Microsoft) Today, where time is crucial and getting things done efficiently is top priority, simplifying complicated workflows has become more important than ever. Have you been […]
Automated copywriting: Can it reduce the cost of email generation?
In digital communication, one revolutionary leap that has caught the attention of marketers and businesses alike is the advent of AI-powered automated copywriting for email generation. Email marketing is crucial for nurturing your potential customers and keeping them interested in what you offer. However, the success of your email campaigns heavily relies on the quality […]
Ten ways to deliver faster customer communication
If you want to build and keep good relationships with your customers, you have to make it easier for them to talk to you. One way to reach fastest customer communication is to use a variety of ways to talk, such as email, text message, voice call, and social media. This makes it possible for […]
Email Header Design Guidelines And Inspirations
The world is transforming into a digital space with businesses, services, etc., becoming digitally operational. In this era, staying analogical will keep you behind your competitors. Whether you run a business firm or don’t, you always get tons of emails many times a day. It will be your experience with these emails that you open […]
The Ultimate Guide to Minimalist Email Design: Tips, Tricks, and Best Practices
Regardless of your industry or company size, you must build relationships with your target demographic and generate excitement about your products and services. And one of the best ways to connect with your customers is through email marketing. Getting the most out of this advertising method requires making your email message stand out from the […]